Skip to content

Terms & Conditions

TERMS OF PAYMENT

Payment is accepted via Check, credit card or direct deposit into our account in advance of delivery, unless previously approved and purchase order number is quoted. A 2.9% credit card surcharge is applied and can be made via the the details supllied in the invoice to by a direct link.

 

ORDER TERMS & CONDITIONS

Purchase orders placed by any person, or firm or company through its employees, whether in writing or verbally, are deemed to incorporate these terms and conditions.

A 50% deposit is required on all custom orders. 100% payment is required on all in stock or short lead time product purchases in order to reserve stock. For orders under $5,000.00 payment in full is required. Any balances due on custom or overseas orders must be paid and received no later than 4 weeks prior to shipment from any overseas factory. 

Upon paying a 50% deposit you are agreeing and confirming that all details provided on the visual quote are correct and approved and that you agree to all B Seated Global Pty Limited Terms & Conditions.

Once production drawings have been approved over email or signed off, B Seated Global is not liable for any issues with anything that might not fit in a space regardless if B Seated Global was involved in an on-site measure. B Seated Global is not responsible for the construction of the specified area, it is up to the purchaser and any associated partners/designers/architects or contractors to ensure all drawings are correct and accurate.

 

DELIVERY SERVICE

Delivery includes transportation of the goods to curbside and ground floor only. Additional charges will apply for hand unload or special services including but not limited to upper floor deliveries, timeslot requirements, unpacking and placing of goods or expedited services. In the event of any strike, lockout, trade dispute, fire, tempest, breakdown, riot, theft, crime, civil disturbance, war or legislation. The inability of B Seated Global to procure goods due to any of the foregoing causes or any other occurrences preventing or retarding performance of the contract of delivery of goods. No responsibility shall be attached to B Seated Global for any delay, default, loss or damage due to any of the above causes, or to any cause beyond the control of B Seated Global.

 

DELIVERY LEAD TIME

Delivery lead time quoted is calculated in working days excluding Public Holidays. Delivery lead times stated are from receipt of deposit with accepted written order and are also subject to third party freight lead times and deliveries. Further to above any delays in Shipping from overseas ports , Australia or US customs hold on containers for security and screening or quarantine restrictions B Seated Global cannot be held responsible for these delays which are beyond B Seated Global's control . B Seated Global cannot be held responsible for any financial loss to a client where delays are beyond B Seated Global control.

 

COM - POLICY

  • COM in its entirety must be delivered to our warehouse within 2 weeks of deposit received. B Seated will not take responsibility for production delays caused by late arrival of COM. B Seated cannot commit to a production finish date until all COM is received. All CFA must be supplied to B Seated Global prior to the purchase order being submitted.  Where time is not available it is the responsibility of the purchaser to ensure fabric being supplied as COM is manageable for upholstery on the item it is intended for and B Seated reserves the right to refuse fabrics/leathers that may not succeed on our furniture upholstery.

  • A COM label is required to be completed and attached by the fabric supplier to each fabric shipment sent.

  • The customer must follow usage specifications provided by B Seated Global.

  • Buffalo hides or other thick leathers may not be applicable to some frames.

  • Difficult fabrics: unusual patterns or proportions in the fabric may require additional yardage. It is the responsibility of the client to ensure these fabrics have been supplied with the appropriate additional yardage (we require a 30% buffer to be supplied on all items)

  • B Seated Global is not responsible for fabric/leather defects, color imperfections, other flaws or any leftover fabrics.

PRODUCT INSTALLATION AND ASSEMBLY

Unless otherwise stated or discussed with B Seated Global representative, all pricing does not include assembly of goods. Any assembly required will be the responsibility of the purchaser to arrange and source, including but not limited to labor and hardware. Assembly guides or Quotes can be provided upon request.

 

SAMPLE POLICY

Product samples are available on request from B Seated Global. Colors can vary according to material type and country of origin. Final production of product may result in differences to samples received because of changes made during the production process, at the discretion of B Seated Global, to maintain construction integrity.

Finish samples requested will be supplied by B Seated Global to the best of our ability. Availability is subject to change and B Seated Global reserves the right to supply alternative swatches required to meet the need for CFA approval prior to production.

If custom finish samples are required, a CFA must be supplied by the purchaser for matching. B Seated Global is not responsible for sourcing or purchasing custom CFA’s on the purchasers behalf.

 

QUOTE TERMS

Official quotes are valid for 30 days from quoted date.

Unless otherwise expressly stated by B Seated Global in writing, all goods will be charged at prices ruling on the date the purchase order is accepted and are subject to sales Tax BASED ON THE TAX JURISDICTION OF THE 'SHIP TO' LOCATION.

 

QUANTITIES AND SPECIFICATION

Minimum order requirements of 6 per style, unless stated/shown otherwise.

All quotes and pricing are based on the quantities and specification submitted and shown on the quote from B Seated Global. Changes to quantities in any form voids the pricing and resubmission to B Seated Global will be required. B Seated Global reserves the right not to honor any quoted prices with discrepancies or changes in quantities or specifications.  

B Seated Global reserves the right to commercially match colours and/or substitute without notice. B Seated Global reserve the right to alter the specifications for future orders and cannot guarantee to match any previous orders.

 

Customers Disclaimer:

The customer hereby disclaims and right to rescind or cancel the contract or to sue for damages or to claim restitution arising out of any misrepresentation made to him by any servant or agent of the seller and the customer acknowledges that he buys the goods relying solely upon his own skill and judgement and that the seller shall not be bound by nor responsible for any term, condition, representation, or warranty other than the warranty given by the manufacturer which shall be personal to the customer and shall be personal to the customer and shall not be transferable to any subsequent customer. 

 

WARRANTY

Unless otherwise specified, the following warranties apply to all B Seated Global products: Two (2) years on all seating products. One (1) year for all veneer or laminate products. Should the goods prove to be defective within this period, and provided that the damage is not due to the use or misuse of the goods or from fair wear and tear, B Seated Global will at its discretion, replace or repair defective goods at our expense. The B Seated Global warranty will only apply to goods being used for their designed purpose, any alteration to this or modification to the product outside of the original purpose will void all warranties. Any of the products warranted that are misused will void all warranties.

B Seated Global reserves the right to see any product in question in person, by a B Seated Global representative or professional contractor, at the location the item(s) were in use. Prior to determining a resolution, B Seated Global reserves the right to take as much time as necessary during this initial assessment period. Time is required to arrange various 3rd parties needed included but not limited to contractors, laborers or carriers from various locations and with various availabilities.

Defect/returns / change of mind. The customer shall inspect the goods on delivery and shall within 7 days of delivery notify the seller of any alleged defect , shortage,in quantity , damage or failure to comply with the description or quote . The seller shall afford the seller an opportunity to inspect the goods within a reasonable time following delivery Jurisdiction and state where contracts are concluded The jurisdiction will be under the State of NSW and all contracts are concluded at the trading office of B seated Global which is in Waterloo NSW.

 
WARRANTY CLAIMS

Warranty claims must quote invoice number and date of purchase and are subject to approval by B Seated Global Pty Ltd . The Customer is responsible for risk to the goods whilst being returned and the cost of freight for said goods. Where goods are exposed to excessive weather conditions goods need to be either maintained on a regular basis by applying oil in the case of wood products or cover in the case of plastic products B Seated Global cannot be held responsible for any damages resulting from damages.

 
WARRANTY EXCLUSIONS

The warranty does not cover.

  • Any failure caused by unreasonable use
  • Failure to provide proper care and maintenance
  • Normal fading due to light/ sunlight
  • Scratching and chipping of paint or timber finishes
  • Stain. , discoloring , corrosion and damage caused by contact with chemicals
     

CANCELLATION OF ORDERS

Where B Seated Global Pty Ltd . agree at the Customers request to cancel an order prior to delivering the goods to the Customer, B Seated Global Pty Ltd . reserves the right to charge for all costs incurred prior to the cancellation and to charge a cancellation fee of up to 30% of the price of the goods to cover overheads associated with the order. The Customers request must be in writing and prior to the delivery of the goods. Custom orders cannot be cancelled, once the goods have been produced and the customer will be liable for the full price of the goods. If goods are received and do not meet the exact specifications, B Seated Global Pty Ltd has the right to exchange goods only. Cancellation of any order will incur a 30% cancellation fee once payment has been received. Full amount is applicable if cancellation occurs after production has finished. It is the purchasers responsibility to pay the freight cost incurred for return of all goods.

 

PROPERTY

Property of the goods shall remain with B Seated Global until such time as full payment is received. If payment is not received, or if B Seated Global believes that the Customer may fail to pay for the goods when payment is due B Seated Global may re-take possession of the goods still in the control of the Customer.

 

REFUNDS

Deposits and payments in full will not be refunded and B Seated Global reserves the right to correct any goods delivered that do not meet specifications and requirements.

 

TERMS OF PAYMENT


Payment is accepted via Check, credit card or direct deposit into our account in advance of delivery, unless previously approved and purchase order number is quoted. A 2.9% credit card surcharge is applied and can be made via the the details supllied in the invoice to by a direct link..

 

ORDER TERMS & CONDITIONS

Purchase orders placed by any person, or firm or company through its employees, whether in writing or verbally, are deemed to incorporate these terms and conditions.

A 50% deposit is required on all custom orders. 100% payment is required on all in stock or short lead time product purchases in order to reserve stock. For orders under $5,000.00 payment in full is required. Any balances due on custom or overseas orders must be paid and received no later than 4 weeks prior to shipment from any overseas factory. 

Upon paying a 50% deposit you are agreeing and confirming that all details provided on the visual quote are correct and approved and that you agree to all B Seated Global Pty Limited Terms & Conditions.

Once production drawings have been approved over email or signed off, B Seated Global is not liable for any issues with anything that might not fit in a space regardless if B Seated Global was involved in an on-site measure. B Seated Global is not responsible for the construction of the specified area, it is up to the purchaser and any associated partners/designers/architects or contractors to ensure all drawings are correct and accurate.

 

DELIVERY SERVICE

Delivery includes transportation of the goods to curbside and ground floor only. Additional charges will apply for hand unload or special services including but not limited to upper floor deliveries, timeslot requirements, unpacking and placing of goods or expedited services. In the event of any strike, lockout, trade dispute, fire, tempest, breakdown, riot, theft, crime, civil disturbance, war or legislation. The inability of B Seated Global to procure goods due to any of the foregoing causes or any other occurrences preventing or retarding performance of the contract of delivery of goods. No responsibility shall be attached to B Seated Global for any delay, default, loss or damage due to any of the above causes, or to any cause beyond the control of B Seated Global.

 

DELIVERY LEAD TIME

Delivery lead time quoted is calculated in working days excluding Public Holidays. Delivery lead times stated are from receipt of deposit with accepted written order and are also subject to third party freight lead times and deliveries. Further to above any delays in Shipping from overseas ports , Australia or US customs hold on containers for security and screening or quarantine restrictions B Seated Global cannot be held responsible for these delays which are beyond B Seated Global's control . B Seated Global cannot be held responsible for any financial loss to a client where delays are beyond B Seated Global control.

 

COM - POLICY

  • COM in its entirety must be delivered to our warehouse within 2 weeks of deposit received. B Seated will not take responsibility for production delays caused by late arrival of COM. B Seated cannot commit to a production finish date until all COM is received. All CFA must be supplied to B Seated Global prior to the purchase order being submitted.  Where time is not available it is the responsibility of the purchaser to ensure fabric being supplied as COM is manageable for upholstery on the item it is intended for and B Seated reserves the right to refuse fabrics/leathers that may not succeed on our furniture upholstery.
  • A COM label is required to be completed and attached by the fabric supplier to each fabric shipment sent.
  • The customer must follow usage specifications provided by B Seated Global.
  • Buffalo hides or other thick leathers may not be applicable to some frames.
  • Difficult fabrics: unusual patterns or proportions in the fabric may require additional yardage. It is the responsibility of the client to ensure these fabrics have been supplied with the appropriate additional yardage (we require a 30% buffer to be supplied on all items)
  • B Seated Global is not responsible for fabric/leather defects, color imperfections, other flaws or any leftover fabrics.

 

PRODUCT INSTALLATION AND ASSEMBLY

Unless otherwise stated or discussed with B Seated Global representative, all pricing does not include assembly of goods. Any assembly required will be the responsibility of the purchaser to arrange and source, including but not limited to labor and hardware. Assembly guides or Quotes can be provided upon request.

 

SAMPLE POLICY

Product samples are available on request from B Seated Global. Colors can vary according to material type and country of origin. Final production of product may result in differences to samples received because of changes made during the production process, at the discretion of B Seated Global, to maintain construction integrity.

Finish samples requested will be supplied by B Seated Global to the best of our ability. Availability is subject to change and B Seated Global reserves the right to supply alternative swatches required to meet the need for CFA approval prior to production.

If custom finish samples are required, a CFA must be supplied by the purchaser for matching. B Seated Global is not responsible for sourcing or purchasing custom CFA’s on the purchasers behalf.

 

QUOTE TERMS

Official quotes are valid for 30 days from quoted date.

Unless otherwise expressly stated by B Seated Global in writing, all goods will be charged at prices ruling on the date the purchase order is accepted and are subject to sales Tax BASED ON THE TAX JURISDICTION OF THE 'SHIP TO' LOCATION.

 

QUANTITIES AND SPECIFICATION

Minimum order requirements of 6 per style, unless stated/shown otherwise.

All quotes and pricing are based on the quantities and specification submitted and shown on the quote from B Seated Global. Changes to quantities in any form voids the pricing and resubmission to B Seated Global will be required. B Seated Global reserves the right not to honor any quoted prices with discrepancies or changes in quantities or specifications.  

B Seated Global reserves the right to commercially match colours and/or substitute without notice. B Seated Global reserve the right to alter the specifications for future orders and cannot guarantee to match any previous orders.

 

Customers Disclaimer:

The customer hereby disclaims and right to rescind or cancel the contract or to sue for damages or to claim restitution arising out of any misrepresentation made to him by any servant or agent of the seller and the customer acknowledges that he buys the goods relying solely upon his own skill and judgement and that the seller shall not be bound by nor responsible for any term, condition, representation, or warranty other than the warranty given by the manufacturer which shall be personal to the customer and shall be personal to the customer and shall not be transferable to any subsequent customer. 

 

WARRANTY

Unless otherwise specified, the following warranties apply to all B Seated Global products: Two (2) years on all seating products. One (1) year for all veneer or laminate products. Should the goods prove to be defective within this period, and provided that the damage is not due to the use or misuse of the goods or from fair wear and tear, B Seated Global will at its discretion, replace or repair defective goods at our expense. The B Seated Global warranty will only apply to goods being used for their designed purpose, any alteration to this or modification to the product outside of the original purpose will void all warranties. Any of the products warranted that are misused will void all warranties.

B Seated Global reserves the right to see any product in question in person, by a B Seated Global representative or professional contractor, at the location the item(s) were in use. Prior to determining a resolution, B Seated Global reserves the right to take as much time as necessary during this initial assessment period. Time is required to arrange various 3rd parties needed included but not limited to contractors, laborers or carriers from various locations and with various availabilities.

Defect/returns / change of mind. The customer shall inspect the goods on delivery and shall within 7 days of delivery notify the seller of any alleged defect , shortage,in quantity , damage or failure to comply with the description or quote . The seller shall afford the seller an opportunity to inspect the goods within a reasonable time following delivery Jurisdiction and state where contracts are concluded The jurisdiction will be under the State of NSW and all contracts are concluded at the trading office of B seated Global which is in Waterloo NSW.

 

WARRANTY CLAIMS

Warranty claims must quote invoice number and date of purchase and are subject to approval by B Seated Global Pty Ltd . The Customer is responsible for risk to the goods whilst being returned and the cost of freight for said goods. Where goods are exposed to excessive weather conditions goods need to be either maintained on a regular basis by applying oil in the case of wood products or cover in the case of plastic products B Seated Global cannot be held responsible for any damages resulting from damages.

 

WARRANTY EXCLUSIONS

The warranty does not cover.

  • Any failure caused by unreasonable use
  • Failure to provide proper care and maintenance
  • Normal fading due to light/ sunlight
  • Scratching and chipping of paint or timber finishes
  • Stain. , discoloring , corrosion and damage caused by contact with chemicals

 

CANCELLATION OF ORDERS

Where B Seated Global Pty Ltd . agree at the Customers request to cancel an order prior to delivering the goods to the Customer, B Seated Global Pty Ltd . reserves the right to charge for all costs incurred prior to the cancellation and to charge a cancellation fee of up to 30% of the price of the goods to cover overheads associated with the order. The Customers request must be in writing and prior to the delivery of the goods. Custom orders cannot be cancelled, once the goods have been produced and the customer will be liable for the full price of the goods. If goods are received and do not meet the exact specifications, B Seated Global Pty Ltd has the right to exchange goods only. Cancellation of any order will incur a 30% cancellation fee once payment has been received. Full amount is applicable if cancellation occurs after production has finished. It is the purchasers responsibility to pay the freight cost incurred for return of all goods

PROPERTY

Property of the goods shall remain with B Seated Global until such time as full payment is received. If payment is not received, or if B Seated Global believes that the Customer may fail to pay for the goods when payment is due B Seated Global may re-take possession of the goods still in the control of the Customer.

REFUNDS

Deposits and payments in full will not be refunded and B Seated Global reserves the right to correct any goods delivered that do not meet specifications and requirements.

 

CARE INSTRUCTIONS


Handling

It is recommended that chairs are stacked to only 4 or 5 depending on the chairs. Do not over stack chairs and do not move chairs by dragging along ground over stacking and dragging of chairs reduces the life of the protective feet on the legs and can reduce the life and / or damage the frame of the chair due to the weight of the stack inherently to stack chairs the individual chairs must touch , so the process of stacking will mark and scratch the chairs, the degree of severity of the marking and scratching depends on the standard of care used during stacking. The warranty does not cover marking and scratching and other wear and tear from stacking any use of the furniture sold for the purpose that it was not designed for will void any warranties.

 

Tables

Do not lift tables by the tops eventually the tops will pull loose from the bases. Pick up tables with the bases and the top together. Tables are not designed to be stood on or sat on this will void any warranties. Often table tops do not come with self tapping screws please make sure your local hardware store supplies these to you put the table top on the floor that has a piece of cardboard or cloth underneath the top to avoid damage the attach the base Tops that are re-drilled by using incorrect screws will damage the tops and voids the warranty. Make sure the screws are not too long that the will come through the top of the table tops.When storing tables make sure they are stacked top to top and not base to top because then tops can get damaged.

 

Chrome Finished items

Do not leave outside. Wipe chrome items down. Do not use at coastal areas.

Aluminum

Clean with mild detergent rinse and dry throughlycast aluminum components in furniture will oxidize near salt waterplease regularly wipe with soapy water and polish with aluminium polishPlease note that if there is any doubt about cleaning procedures please contact B Seated Global.